ORDER STATUS


How can I track an order?

We have Live tracking in selected location , click here to track your order

My order has not been delivered yet?

We however offer 4 hours delivery time slots but sometimes an order takes longer than usual to get deliver according to the locations and reachability, please be assured your order will surely get delivered on the scheduled delivery date.Please submit a ticket in case of further queries

My order is delivered, but partially ?

Please, create a ticket , our customer support team will surely get back to you and resolve on priority.

When will my midnight order be delivered?

Midnight orders are delivered between 11:00 pm to 1:00 am. Please also make sure that you have selected the delivery date one day prior to the occasion date, Example: If your occasion is on 14th Sept, please select 13th Sept with Midnight as delivery date..

I have received an email stating that my order has been delivered but my order hasn’t been delivered actually

It could be a technical Issue; Please, create a ticket for your order number and we will have it sorted.

Can I get delivery boy’s number?

Unfortunately we wont be able to provide it. Be assured our delivery boys are 100% committed to meet your desired expectation.

What if the recipient is not available at the given address ?

In case of Hotel/Office/Marriage halls, we may deliver at reception or to the guard if the recipient is not reachable, also we will try call the recipient and co-ordinate for best action to be taken.
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